Behind every successful business owner is a strong, accountable team. After all, you can't do everything on your own, although over the years we have seen many business owners try! Your responsibility as a business owner / director is to take care of long-term and strategic matters. To do this you need an effective management team to look after the day-to-day running of the business. But building your perfect team isn’t as easy as it sounds. It takes planning, time and patience. Thankfully, Secantor has decades of experience in getting the very best out of people. We’ll help you to build a strong team that takes responsibility for delivering excellent business performance whether you are in the office or not.

 
 

Here are some of the ways Secantor will help you:

Select the right team - Developing accountability in your team will only be a success if you select the right people. It’s likely that you already have great people in your team who are keen to develop and take on more responsibility. We can help validate this for you by providing our independent assessment. We’ll help you make a plan of all the tasks and responsibilities that you want to delegate and turn these into clear job descriptions. We’ll also help you select the best individual for each role whether that’s an internal appointment or recruitment of fresh talent from outside your business.

Set Clear Expectations – A common failing amongst business owners is not setting clear expectations with staff. We’ll help you describe each role with a clear job description so each member of your team clearly understands their responsibilities. We’ll also help you set SMART targets for both teams and individuals and communicate these so everyone is clear what they are accountable for.

Develop Management Skills – Secantor has decades of experience in people management. Our executives will help you and your management team to become more effective leaders. We’ll mentor and guide you in key areas such as: recruitment & selection; setting goals; performance management; and staff development. Where there are specific management skills gaps, we have access to first-class training provision to address specific needs.

Manage Individual Performance – You management team needs feedback on its performance in order to continually improve. We’ll start by helping you put the right Key Performance Indicators (KPIs) in place. Next we’ll help you measure individual performance against these objectively using data to keep things factual rather than based on opinions. Our experienced executives can mentor you and your management team on the most effective methods of performance management with staff including celebrating and rewarding excellence and improving under-performance through supporting staff with clear expectations, guidance and training.

Let go! - Many business owners find it hard to let go. After all, you were probably doing these tasks before you delegated them so it can be hard to believe that anyone else can do them as well as you. But if you want to see your team develop you need to stop micro-managing and allow staff the space to find their own feet. Our support will put your team in the best possible place to succeed and we will help you hold them to account as well as challenging you if you step back in unnecessarily.

 
 

A strong accountable management team is an essential ingredient of a growing business and a certain route to a successful business exit. It will increase the value of your business and give you the time and space to deal with strategic matters. It will also give you a better work-life balance. Secantor has been helping business owners to develop accountable management teams for two decades. Book a call with one of our team to see how we can help you build your perfect team.

What Makes a Successful SME?

Over the last 20 years, Secantor has helped hundreds of SME businesses to fulfil their potential. In this short guide we showcase the essential practices that all successful owners & directors should adopt.

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Paul Gibbins

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