Frequently Asked Questions: Outsourced Operations Directors

An Outsourced Operations Director provides experienced operational leadership to your business on a part-time or fractional basis. They help improve efficiency , performance and team delivery — without the cost of a full-time hire.

An Operations Director ensures the business runs smoothly. This includes managing team , processes, systems, suppliers, logistics and KPIs . They align daily operations with strategic goals and remove friction so the business can scale effectively.

Many growing businesses struggle with operational complexity but don’t need — or can’t afford — a full-time hire. An outsourced Operations Director offers senior expertise, just when and where it’s needed, to unblock bottlenecks and drive improvement.

You get access to a commercially experienced leader who can bring order, structure, and performance focus. It’s a flexible, lower-risk way to strengthen your leadership team and scale more effectively.

Secantor typically works with businesses from £3m–£50m turnover and 30–250 employees, though we also support ambitious smaller companies that need stronger operational control as they grow.

We can often place an accredited Operations Director in your business within a few days. We match based on experience, culture, and sector fit — so you get someone who delivers from day one.

The terms are often used interchangeably in SMEs. At Secantor, our Operations Directors act as hands-on senior leaders, just like a COO — focused on execution, team delivery, and driving performance across the business.

Absolutely. Our Operations Directors regularly work alongside Finance Directors, aligning operational delivery with financial goals and supporting the board with joined-up reporting and accountability.

Costs vary based on days and scope, but typically start at £1,200 +VAT per month. We tailor every engagement to your business needs and scale, so you only pay for the senior input you need.

All Secantor Operations Directors are personally accredited, highly commercial, and experienced in both blue-chip and SME environments. They’re selected not just for technical capability — but also for the interpersonal and leadership qualities needed to embed quickly and make an impact.

Just book a call with one of our senior team. We’ll listen to your challenges, explain how we work, and suggest an initial scope — no commitment, just a conversation.

Not quite found the answer you need?    Contact our team – we’ll get back to you personally.

Interested in how senior support could help in other areas too? Learn more about our part-time Finance Directors and Non-Executive Directors .