How to Use Management Accounts Effectively

6 min read
Sep 2, 2024 9:15:00 AM
How to Use Management Accounts Effectively | Secantor
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Turning Monthly Reporting Into Better Decisions

Most SME directors know they should have management accounts. Far fewer are confident they are actually using them well. There is an important difference between producing a set of monthly numbers and using those numbers to make better decisions, and it is the second part that most owner-managed businesses struggle with.

This article focuses on that gap. If you want a fuller explanation of what management accounts are and why they matter, our article on the benefits of management accounting covers that ground.  For a broader overview of management information — what it should include and how it evolves as your business grows — see our guide to management information for owner-managed businesses. Here, we look at what effective use looks like in practice, and where we consistently see it go wrong. 

What does it mean to use management accounts effectively?

Using management accounts effectively means the numbers change what happens next in the business. Effective use has three ingredients: the figures need to be accurate and produced on a consistent monthly cycle, someone needs to interpret what they mean commercially rather than simply present them, and the leadership team needs a forum where decisions get made as a result. Remove any one of these and the accounts become a filing exercise rather than a management tool.

Many businesses have the first ingredient, timely figures, without the second or third. The reports exist, but nobody is asking why gross margin has moved, or setting an action to fix it. That is the difference between having management accounts and using them effectively.

Why many SME directors have management accounts but still lack real visibility

It is entirely possible to receive a monthly pack and still be flying blind. This usually happens for one of three reasons: the figures are technically inaccurate so they cannot be trusted, they are accurate but never discussed as a board or leadership team, or they are discussed without being compared to a budget or forecast, so there is no reference point to judge performance against.

A common example is gross profit margin. We regularly see monthly accounts that report a gross margin figure which excludes a major direct cost, most often labour, because it has historically sat in overheads. The margin looks healthy on paper, but it is not telling the director anything true about the profitability of the work being sold. Effective use starts with the numbers being structured correctly in the first place.

What our business reviews reveal about how SMEs use management information

Secantor has carried out Strategic Business Reviews across a wide range of owner-managed businesses, typically turning over between £3m and £50m. The pattern across these reviews is remarkably consistent. The majority of the businesses we review have no financial forecast in place and do not compare actual results to a budget. Where management accounts are produced, costs and sales are often not properly matched, which distorts the reported margin, and gross profit is frequently understated or overstated because a significant direct cost has been misclassified as overhead.

Just as tellingly, most of these businesses have no formal board or management meeting where financial performance is reviewed and challenged. The founder or MD often reviews the bank balance and the headline figures alone, without the structured monthly discussion that turns reporting into decision-making. This is not a reflection of poor businesses. It is simply what happens when a company grows past the point where instinct and a healthy bank balance are enough, without the financial structure growing alongside it.

The habits that separate businesses that use management accounts well from those that don't

Across the businesses we work with, the ones getting genuine value from their reporting tend to share the same handful of habits.

Costs and sales are properly matched

Accruals for supplier costs are recognised in the same month as the related sale, so the reported margin reflects what actually happened rather than an incomplete picture based on which invoices happened to arrive in time.

Gross margin includes all the direct costs

Labour, materials and subcontractor costs that are directly attributable to delivering the work sit in cost of sales, not overheads, so the margin figure can be trusted and compared month to month.

Actual performance is compared to a plan

A budget or forecast exists, and every month's figures are reviewed against it, with variances explained rather than simply noted.

There is a monthly forum to discuss the numbers

A board or management meeting reviews performance, asks why, and agrees what should change as a result. Without this step, even accurate management accounts rarely lead to action.

Actions have an owner

Decisions arising from the review are assigned to a named person with a deadline, and progress is checked at the next meeting. This is often the single biggest difference between businesses that improve and those that keep reviewing the same problem month after month.

Common mistakes we see in owner-managed businesses

Alongside the habits above, a handful of recurring mistakes explain why management accounts often fail to add value even when the intention is there. Reports are sometimes produced late, well after the point where the information could still influence a decision. Job, customer or product profitability is rarely analysed in detail, so directors know overall turnover and profit but not which parts of the business are actually generating it. Reporting also tends to focus almost entirely on turnover, with far less attention paid to margin, cash and the operational KPIs that explain why the numbers look the way they do.

None of these are complicated problems to fix. They are usually the result of management information never having been designed properly in the first place, often because the business has grown faster than its financial infrastructure.

How to turn management accounts into decisions, not just reports

A simple monthly rhythm is usually enough to close the gap between having management accounts and using them effectively. Reports should be reviewed by the Finance Director, CFO or Management Accountant before the board meeting, with the key variances and talking points identified in advance rather than discovered in the room. The board or leadership meeting itself should focus on the two or three things that matter most that month, rather than working through every line of the report. Every discussion point that requires action should be assigned to a named owner with a clear deadline, and the following month's meeting should open by checking progress against those actions before moving on to the new figures.

This rhythm does not need to be elaborate. It needs to be consistent, and it needs someone in the room who can interpret what the numbers mean commercially, not just present them.

Who should be responsible for management accounts in an SME?

Production and interpretation are two different skills, and conflating them is one reason management information often underperforms. A Management Accountant or bookkeeper is typically responsible for producing accurate, timely figures each month. A Fractional Finance Director or Fractional CFO then interprets those figures commercially, challenges what they mean, and helps the board turn them into decisions.

In smaller businesses, one person sometimes attempts both roles alongside a full-time job running the business day to day. This is often where reporting quietly stops being effective; the figures get produced because they must, but nobody has the time or distance to properly interrogate them.

How Secantor helps SME directors get more from their management accounts

We work with owner-managed businesses to strengthen management information from the ground up: correcting how costs and margins are structured, introducing a proper budget and forecast, and establishing the monthly discipline of reviewing performance as a board. Our Fractional Finance Directors, Fractional CFOs and Management Accountants often start this process as part of a Free Business Review, which gives an independent view of where your current reporting is falling short and what would make the biggest difference.

If your management accounts exist but are not driving decisions, that is usually a sign the structure around them needs attention rather than the accounts themselves. We would be happy to talk it through.


Frequently asked questions

What does it mean to use management accounts effectively?

It means the figures are accurate, reviewed on a consistent monthly cycle, and discussed by the leadership team in a way that leads to decisions and actions, not just a report that gets filed.

Why do some businesses have management accounts but still lack financial visibility?

Usually because the figures are not structured correctly, most often gross margin excluding a direct cost, or because they are never formally reviewed against a budget in a board or management meeting.

How often should management accounts be reviewed?

Monthly, ideally at a set point in the month once the accounts are finalised. Some businesses also review cash flow or specific KPIs weekly, but monthly is the right cadence for a full management accounts review.

What is variance analysis and why does it matter?

Variance analysis compares actual results to budget or forecast and explains the difference. Without it, a set of monthly figures tells you what happened but not whether it was expected, which makes it far harder to know what to do next.

Do I need a Finance Director or CFO to interpret management accounts?

Not necessarily, but many owner-managed businesses find that commercial interpretation is the missing piece. A Fractional Finance Director or Fractional CFO can provide this without the cost of a full-time hire.

How can I tell if my management accounts are being used effectively?

A good test is to ask what decision was made as a direct result of last month's figures. If the honest answer is none, the accounts are being produced but not used effectively, whatever their quality.

 

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