Operations Director Services in London: Practical Support for Growing Businesses
Need a part-time Operations Director in London who can make a real difference to your team, systems and results? Secantor’s experienced Operations Directors work inside your business — not outside looking in. We help SMEs across London get control of day-to-day operations, solve commercial problems, and implement change that sticks. Whether you’re scaling, restructuring , or preparing for a sale , we bring the operational leadership you need — flexibly and cost-effectively.
Why SMEs in London Choose a Part-Time Operations Director
Our Operations Directors provide hands-on support across strategy, performance, process, people and systems. They:
- Fix Inefficiencies – Solve bottlenecks in workflow, process and delivery
- Professionalise Operations – Introduce scalable systems and better reporting
- Improve Team Performance – Align roles, responsibilities and accountability
- Support Business Change – Manage operational improvement during growth, turnaround or exit
Unlike consultants, our operational experts become part of your management team. They roll up their sleeves, build trust fast, and help the business operate better — from day one.
Our Operations Director Services in London
Part-Time or Interim Operations Director
Need structure, clarity or bandwidth fast? A part-time Operations Director joins your team to lead projects, manage change, or stabilise operations — giving you senior-level capability on flexible terms.
Fractional Leadership Support
Facing a period of transformation, new ownership, or performance reset? We match you with a Director who’s been through it before — and knows how to steady the ship while building capability for the future. We help bridge gaps and prepare your business for exit or succession.
Our Operations Directors support London SMEs in every sector — bringing experience from manufacturing to tech, B2B services to consumer. They bring a calm head, clear plan and immediate value.
Why Work With Secantor’s Operations Directors
We don’t just advise — we embed ourselves in your business. Secantor’s Operations Directors bring experience, clarity and accountability to help your business deliver on its goals. With us you get:
- Experienced Leaders – Battle-tested professionals with experience of growth, turnaround and scale-up
- Personally Vetted by Our Directors – Every appointment is handpicked and accredited by our leadership team
- Tailored, Flexible Engagement – Support that evolves as your business changes
- Client Care – Backed by a senior Secantor Director who monitors delivery and ensures long-term value
We’ve helped hundreds of UK businesses operate more effectively, build value, and grow with confidence. If you’re a London SME needing practical leadership — we’re here to help. Want to know more? Read our Operational Transformation case study
Our 5-Point Commitment to You
✅ Practical Leadership, Not Just Advice
You get hands-on operational support that actually drives results — not just a PowerPoint presentation.
✅ A Director That Fits Your Business
We match you with someone who fits your team and culture — someone who gets things done without drama.
✅ Flexible and Commercially Smart
We deliver support on your terms — part-time, interim, or project-based — always focused on value.
✅ Ongoing Oversight and Quality Control
Your Director is supported and challenged by a Secantor peer — ensuring accountability and impact.
✅ No Long-Term Lock-In
We don’t believe in contracts that trap you. Just effective support that keeps proving its value.
Why Use a Part-Time Operations Director?
Hiring a full-time Operations Director isn’t always realistic for SMEs — especially when you just need targeted expertise for a specific phase of growth or change. A part-time or interim Operations Director gives you access to senior-level leadership, without the cost or commitment of a permanent role.
Our experienced Directors step into your team and make an impact quickly. Whether you need to stabilise operations, improve delivery, or reset the rhythm of your business, we bring clarity, focus and commercial discipline. Backed by Secantor’s Client Care, your Director will always be supported, guided, and monitored by our senior team.
What Does a Part-Time Operations Director Do?
Secantor’s part-time Operations Directors act as senior managers inside your business — solving day-to-day problems while supporting strategic improvement. They’re practical, commercially minded, and focused on results.
Your Secantor Operations Director will typically:
- Lead operational change and performance improvement
- Fix delivery issues, process inefficiencies and team misalignment
- Improve management reporting and operational metrics
- Support restructuring, turnaround or growth planning
- Mentor operational leads or managers
- Bridge leadership gaps and build internal capability
- Help prepare for sale, succession or investment
We don’t stay on the sidelines. Our team embeds themselves in your organisation to deliver change that’s visible, measurable and lasting.
Ready to Fix Operational Challenges?
Discover how our Operations Director Services in London can help you improve performance, build value, and regain control. Contact us today for a confidential conversation.
Frequently Asked Questions: Operations Directors
An Operations Director is a senior leader responsible for managing the day-to-day operations of a business. They ensure that processes, systems, and teams run smoothly and efficiently — supporting overall performance, profitability, and strategic goals.
An Operations Director provides flexible, hands-on leadership to improve business performance. They lead change, fix inefficiencies, support managers, and implement scalable systems — all without the cost of a full-time executive.
By identifying waste, improving workflow, managing suppliers, and optimising team performance, an Operations Director helps drive profit through better efficiency, output, and decision-making. They also improve reporting so you can act faster and more confidently.
Look for someone with strong commercial acumen, operational experience, people skills, and the ability to implement change. At Secantor, we handpick Operations Directors who have led SMEs, delivered real results, and know how to work with owners, boards, and teams alike.
Yes. Some of our team act in dual roles — providing both strategic oversight as a NED and hands-on support as an Operations Director. We’ll advise if this hybrid approach is right for your business.
We take operational ownership — helping you delegate, clarify accountability, and fix problems without firefighting. You get your time back to focus on strategy, growth or preparing for exit, while we ensure the day-to-day operations run efficiently and effectively.
Costs vary depending on the level of involvement. An Operations Director typically starts from £1,200 +VAT per month for regular input. We tailor every engagement to suit your size, needs and budget.
All our Operations Directors are personally vetted, commercially proven and supported by our internal Client Care model. We don’t operate like consultants — we become part of your leadership team, focused on real outcomes and long-term value.
The easiest way is to book a call with our team. We’ll understand your challenges and recommend a Director who fits your culture, objectives and stage of business — with no obligation to proceed.
Not quite found the answer you need? Contact our team – we’ll get back to you personally.
Want to explore support in other areas too? Learn more about our Finance Directors and Non-Executive Directors.
Talk To Paul About Your Business Goals
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Paul Gibbins
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How we can help you achieve your business goals
How you can improve the value of your business
And get useful, actionable tips & advice
“Secantor has made a world of difference - we are now in control. It's a very cost effective way for us to have high level management and strategic help”
Helen Pattinson - Co-Founder, Montezumas Chocolates
Free Business Review
No two businesses are the same. This is why we offer a free business review. We can arrange an initial chat with one of our experts to get things started. Then a couple of our team members will visit you to listen to the story of your business. From this meeting, we’ll be able to provide you with some interesting insights into your business from our independent experience. This will allow you to see how we work and help us to select the right expert for your business. Contact us to book a free consultation.
Why not read one of our short case studies to learn about Secantor's impact.
“We will never forget your huge contribution to Montezuma’s and your constant support, encouragement and all the board room laughs. Thank you for everything!” - Helen Pattinson, MD & Co-founder of Montezuma’s Chocolates
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…and so much more!
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Ways Secantor Will Help You
Develop & Implement A Successful Plan
Optimise Your Finances
Develop A Strong Accountable Team
Build Value In Your Business
Improve Operational Efficiency
Exit Your Business Successfully
“Secantor provided the senior business & financial support my fellow director & I needed at a very critical time for our company. I cannot recommend the incredible service we received highly enough”
CEO Of A £30m Turnover Recruitment Company
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What Does It Take to Build a Successful SME?
For over 20 years, Secantor has worked with hundreds of SME businesses, helping them overcome challenges and achieve growth. This guide outlines the practical strategies and essential practices that every owner should implement to drive their business forward.
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Our Services
We help you make strategic decisions
Secantor provides expert financial and management support to SME owners and directors. Our commercially experienced team covers the following roles.
Non-Executive Director
Strategic support and experience to guide you as you make decisions and build value in your business. A NED acts as a sounding board for your ideas, improves business performance, holds you and your team to account and helps you achieve a successful exit.
✓ Strategic business planning
✓ Support strategic decision-making
✓ Set business goals and objectives
✓ Rejuvenate struggling businesses
✓ Manage growth effectively
✓ Implement best practice
✓ Sounding board for your ideas
✓ Set and communicate vision
✓ Hold you & your team to account
✓ Build an effective management team
Finance Director
Expert financial leadership from a commercially experienced, qualified accountant. An FD will create financial plans, report your monthly performance against budget and interpret the figures to help you make sound decisions & improve profitability.
✓ Expert financial advice
✓ Interpret financial results a support decisions
✓ Develop & oversee your finance team
✓ Improve profitability & control costs
✓ Prepare management accounts
✓ Create 3-5 year financial plan
✓ Budget setting
✓ Source appropriate funding
✓ Cashflow forecasting & management
✓ Prepare reports & commentaries for your bank
Operations Director
Strategic operational leadership to transform your people and business processes to improve efficiency and profitability. An Operations Director helps you build a strong management team, delegate operational actions and improve business performance.
✓ Develop strength in your management team
✓ Establish key performance indicators (KPIs)
✓ Hold people accountable to achieve results
✓ Process and quality improvement
✓ Help you delegate effectively
✓ Create clear job descriptions
✓ Identify and recruit talent
✓ Implement robust operational systems
✓ Establish clear goals and expectations
✓ Enable your team to achieve excellence

