Operations Director Services in London for SMEs
Strategic Operational Leadership Without the Full-Time Cost
Work with Experienced, Commercially Focused Operations Directors from Secantor
Need a part-time Operations Director in London who can make a real difference to your team, systems and results? Secantor’s experienced Operations Directors work inside your business — not outside looking in. We help SMEs across London get control of day-to-day operations, solve commercial problems, and implement change that sticks. Whether you’re scaling, restructuring , or preparing for a sale , we bring the operational leadership you need — flexibly and cost-effectively.
Our Operations Directors provide hands-on support across strategy, performance, process, people and systems. They:
Unlike consultants, our operational experts become part of your management team. They roll up their sleeves, build trust fast, and help the business operate better — from day one.
Need structure, clarity or bandwidth fast? A part-time Operations Director joins your team to lead projects, manage change, or stabilise operations — giving you senior-level capability on flexible terms.
Facing a period of transformation, new ownership, or performance reset? We match you with a Director who’s been through it before — and knows how to steady the ship while building capability for the future. We help bridge gaps and prepare your business for exit or succession.
Our Operations Directors support London SMEs in every sector — bringing experience from manufacturing to tech, B2B services to consumer. They bring a calm head, clear plan and immediate value.
We don’t just advise — we embed ourselves in your business. Secantor’s Operations Directors bring experience, clarity and accountability to help your business deliver on its goals. With us you get:
We’ve helped hundreds of UK businesses operate more effectively, build value, and grow with confidence. If you’re a London SME needing practical leadership — we’re here to help. Want to know more? Read our Operational Transformation case study
You get hands-on operational support that actually drives results — not just a PowerPoint presentation.
We match you with someone who fits your team and culture — someone who gets things done without drama.
We deliver support on your terms — part-time, interim, or project-based — always focused on value.
Your Director is supported and challenged by a Secantor peer — ensuring accountability and impact.
We don’t believe in contracts that trap you. Just effective support that keeps proving its value.
CEO £30m Turnover Recruitment Company
Hiring a full-time Operations Director isn’t always realistic for SMEs — especially when you just need targeted expertise for a specific phase of growth or change. A part-time or interim Operations Director gives you access to senior-level leadership, without the cost or commitment of a permanent role.
Our experienced Directors step into your team and make an impact quickly. Whether you need to stabilise operations, improve delivery, or reset the rhythm of your business, we bring clarity, focus and commercial discipline. Backed by Secantor’s Client Care, your Director will always be supported, guided, and monitored by our senior team.
Secantor’s part-time Operations Directors act as senior managers inside your business — solving day-to-day problems while supporting strategic improvement. They’re practical, commercially minded, and focused on results.
Your Secantor Operations Director will typically:
We don’t stay on the sidelines. Our team embeds themselves in your organisation to deliver change that’s visible, measurable and lasting.
Discover how our Operations Director Services in London can help you improve performance, build value, and regain control. Contact us today for a confidential conversation.
An Operations Director is a senior leader responsible for managing the day-to-day operations of a business. They ensure that processes, systems, and teams run smoothly and efficiently — supporting overall performance, profitability, and strategic goals.
A part-time Operations Director provides flexible, hands-on leadership to improve business performance. They lead change, fix inefficiencies, support managers, and implement scalable systems — all without the cost of a full-time executive.
By identifying waste, improving workflow, managing suppliers, and optimising team performance, an Operations Director helps drive profit through better efficiency, output, and decision-making. They also improve reporting so you can act faster and more confidently.
Look for someone with strong commercial acumen, operational experience, people skills, and the ability to implement change. At Secantor, we handpick Operations Directors who have led SMEs, delivered real results, and know how to work with owners, boards, and teams alike.
Yes. Some of our team act in dual roles — providing both strategic oversight as a NED and hands-on support as an Operations Director. We’ll advise if this hybrid approach is right for your business.
We take operational ownership — helping you delegate, clarify accountability, and fix problems without firefighting. You get your time back to focus on strategy, growth or preparing for exit, while we handle the day-to-day.
Costs vary depending on the level of involvement. A part-time Operations Director typically starts from £1,200 +VAT per month for regular input. We tailor every engagement to suit your size, needs and budget.
All our Operations Directors are personally vetted, commercially proven and supported by our internal Client Care model. We don’t operate like consultants — we become part of your leadership team, focused on real outcomes and long-term value.
The easiest way is to book a call with our team. We’ll understand your challenges and recommend a Director who fits your culture, objectives and stage of business — with no obligation to proceed.
Want to explore support in other areas too? Learn more about our Finance Directors and Non-Executive Directors .
Not quite found the answer you need? Contact our team – we’ll get back to you personally.
Paul Gibbins
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How we can help you achieve your business goals
How you can improve the value of your business
And get useful, actionable tips & advice
Helen Pattinson, Co-Founder Montezumas Chocolates
Profitability is the heartbeat of any successful business. Ready to take your business to the next level? Download your free guide and discover 10 powerful strategies to increase your business profits today!
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Feeling like your business has hit a plateau? 📉
Business stagnation can be frustrating, but it’s a common challenge many SMEs face. Discover practical steps to reignite growth, improve your operations, and develop a clear business growth plan. Plus, learn how independent guidance can help revitalise your business.
👉 Read more in our latest blog: What Should You Do If Your Business Has Stagnated?
Exiting your business is arguably the most important moment in your business life. It deserves time, planning, and the right support. Whether you're considering a sale, succession, or employee ownership, your exit plan will determine how smooth and successful the process is. This article explores the main business exit options available, how to prepare a robust exit plan, and why bringing in independent expertise helps you maximise value and ensure a smooth transition.
In the dynamic and challenging environment SME businesses face, having a well-thought-out business plan isn’t just a formality—it’s the cornerstone of success. A strong business plan drives business accountability, aligns stakeholders, and provides a clear path to achieving your goals. Yet, many small businesses either neglect this vital document or fail to revisit it once it’s written. This oversight can lead to missed opportunities, misaligned priorities, reduced profitability or worse; business failure.
This article outlines the benefits of having a business plan, highlights the key elements of strategic planning, and explores the essential role of a Non-Executive Director (NED) in driving SME success.
Running an SME as a Managing Director can feel isolating, but it doesn’t have to be. The introduction of a Non-Executive Director offers a solution to many of the challenges MDs face. From providing independent oversight and strategic input to reducing feelings of loneliness, a NED can transform both your business and your personal experience as a leader. So, if you’ve ever thought of appointing a non-exec director, now might be the time to take that step. Embrace the advantages of non-executive directors and make loneliness at the top a thing of the past.
Management accounts are a vital tool for businesses to make informed decisions and plan strategically. Unlike financial accounting, management accounting focuses on providing internal financial information to key decision-makers such as FDs, CFOs, and the wider senior leadership team. By understanding the role of management accountants and the significance of management accounts, businesses can unlock numerous benefits. In this article we will explore the key features of effective management accounts and how to use management accounts in business.
The concept of Fractional CFOs is a game-changer for businesses of all sizes. Instead of hiring a full-time Chief Financial Officer, companies can tap into the expertise of seasoned financial professionals on a part-time or temporary basis. This approach allows businesses to benefit from the strategic financial insights and management skills of a CFO without the hefty price tag associated with a full-time executive.
Understanding the concept of gross profit is paramount to business success. It serves as a cornerstone for evaluating a company's financial health, making strategic decisions, and ensuring long-term sustainability. Yet despite this, many SME business leaders do not give it sufficient importance, and many focus their attention on turnover instead. In this blog we will examine the subject of gross profit, exploring its definition, significance in business, and how it plays a pivotal role in improving business profitability.
With all the pressures that come with running a business, having a seasoned guide assisting you at the helm can make all the difference. That's where a Non-Executive Director (NED) comes into play. These expert business practitioners are like the North Star for a company, offering invaluable guidance without being involved in the day-to-day operations. In this article, we will delve into the world of NEDs, exploring what they do, why they are crucial, and how they can elevate your business to new heights.
Management accounts are a vital tool for businesses to make informed decisions and plan strategically. Unlike financial accounting, management accounting focuses on providing internal financial information to key decision-makers such as CFOs, FDs and the wider senior leadership team. By understanding the role of management accountants and the significance of management accounts, businesses can unlock numerous benefits.
The Benefits of an Interim CFO
In today's dynamic business landscape, companies often encounter the need for specific financial expertise and leadership at various stages of their growth. This is where an Interim Chief Financial Officer (CFO) steps in. An Interim CFO brings temporary but impactful financial guidance and leadership to a business, helping it navigate critical financial challenges and achieve its strategic goals. In this article, we will delve into the role and responsibilities of an Interim CFO, shed light on the benefits of hiring one, and explore the range of services they provide.
How can I make my company more successful? It’s a question that every business owner should ask themselves. There are numerous factors that determine the success of a business but one that should not be ignored is employee engagement. Studies on workplace culture and business success have shown a direct link between employee engagement and company performance. Here we explore why employee engagement is so important and how you can improve it in your business.
Bridging the Gap in Financial Leadership
Strong financial leadership is essential in every business so when the CFO / FD is missing, the company and its executive team can really suffer. That’s where an interim CFO / FD comes in, bridging the gap between finance executives. By providing financial expertise and a reassuring presence in the boardroom, an Interim FD (IFD) is worth their weight in gold. This business success story demonstrates the value a Secantor IFD added at fast-growing recruitment business when they suddenly found themselves without a CFO. Having stabilised the finances, our IFD was retained by the incoming permanent CFO to undertake specialist finance projects allowing him to focus on financial strategy.
Do you wish your business had a financial crystal ball? Sadly they don’t exist but the closest thing in reality is a detailed financial forecast covering your medium to long-term plans. By creating a financial forecast to quantify your business plan you will be able to see the likely financial outcome of achieving your goals and objectives. It is an essential tool for a successful business but despite this, many SME businesses don’t have one.
Every business, irrespective of its size needs financial strategy, clarity and control. Introducing an experienced and commercially-focussed Finance Director to your SME business will transform your finances. The good news is that high-calibre FDs are available part-time at a very affordable cost. That’s why every SME should have one.
If your business is struggling you need to take urgent action. Thankfully professional support is available to help you through.
At Secantor, we provide exit strategy consulting to support business owners as they plan the next stage of their lives
It’s essential to optimise your operational efficiency to keep costs to a minimum and generate greater profit.
Discover tailored insights for your business with our simple 3-step process: a quick chat, an onsite visit, and expert advice.
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